The Effect of Motivation and Work Discipline on Employee Performance with Organizational Culture as a Mediating Variable at the Transportation Office of East Nusa Tenggara Province

Hildegardis Nuak; David Manafe; Mariano Firmansyah

doi:10.55338/jeama.v5i1.1.1031

Penulis

Hildegardis Nuak Universitas Katolik Widya Mandira
David Manafe Universitas Katolik Widya Mandira
Mariano Firmansyah Universitas Katolik Widya Mandira

DOI:

https://doi.org/10.55338/jeama.v5i1.1.1031

Kata Kunci:

Motivation, Work Discipline, Organizational Culture, Employee Performance, Public Organization

Abstrak

Employee performance is a critical factor in determining the effectiveness of public service organizations. This study analyzes the effects of motivation and work discipline on employee performance, with organizational culture as a mediating variable at the Transportation Office of East Nusa Tenggara Province. A quantitative survey design was applied to all 64 employees as respondents. Data were collected using a Likert-scale questionnaire and analyzed with Partial Least Squares Structural Equation Modeling using SmartPLS 4. Descriptive results indicate that motivation, work discipline, organizational culture, and employee performance were perceived as good. The measurement model satisfied validity and reliability requirements. However, the structural model shows that only motivation had a positive and significant effect on organizational culture. Motivation, work discipline, and organizational culture did not directly and significantly affect employee performance. Organizational culture also did not mediate the effects of motivation or work discipline on performance. These findings indicate that positive employee perceptions of internal organizational factors do not automatically translate into structural performance improvement. The study highlights the need for a more operational performance management system based on fair rewards, adequate work facilities, clear task allocation, and measurable evaluation in public organizations.

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