YUANITO, Rachmad; KHUZAINI, Khuzaini; ZAMRUDI, Zakky. Implementasi ISO 9001:2015 dalam Meningkatkan Efisiensi Pelayanan Publik : Analisis PLS-SEM. Jurnal Ekonomi, Akutansi dan Manajemen Nusantara, [S. l.], v. 4, n. 1, p. 93–100, 2025. DOI: 10.55338/jeama.v4i1.262. Disponível em: https://ejournal.loddosinstitute.org/index.php/jeama/article/view/262. Acesso em: 13 oct. 2026.